Make $25 - $35 Per Hour Doing Simple Jobs From Home.
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IT Support Help Desk Representative Needed
Job Summary Receive internal user problem via phone or e-mail, tracks problem in ticket tracking package, resolves or escalates problem to 2nd level support Responsibilities Interacts with cross-organizational entities to escalate trouble tickets and restore service as quickly as possible. Assist with Basic End User Support. Responds to trouble calls/alerts/emails in a timely and professional manner. Follow system security procedures and guidelines; establish user accounts and access rights. (SUBMIT RESUME)