Strategic Operations Director

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We’re seeking a part-time / freelance highly organized, strategic, and proactive Strategic Operations Director to partner directly with our COO in driving operational excellence and internal growth. This role blends operational strategy, executive support, project management, and marketing to help the agency scale effectively. Key Responsibilities: Executive Support & Strategic Partnership ● Serve as a strategic advisor and operational partner to the COO ● Act as a sounding board for leadership - offering insights, flagging risks, and providing thoughtful feedback ● Conduct research and provide briefing materials, presentations and internal documents to support key operational initiatives and meetings ● Provide operations support in the areas affecting staffing, agency process, media and office. ● Facilitate scheduling and meeting prep, ensuring high-priority initiatives move forward efficiently Operations & Change Management ● Drive operational efficiency initiatives and lead change management across teams ● Identify bottlenecks and implement streamlined workflows, processes, and tools to improve cross-functional collaboration ● Research and recommend technology solutions to enhance productivity and project delivery Agency Marketing & Branding ● Contribute to internal efforts that elevate and maintain the agency’s brand presence ● Drive updates to marketing materials, case studies, capabilities decks, and business development assets Vendor & Partner Management ● Manage select external partners and vendors - leading contract negotiations, scope-of-work development, and ongoing relationship oversight Qualifications: ● 5–10 years of experience in operations, project management, or marketing, ideally within an advertising agency ● Excellent interpersonal, communication, and organizational skills ● Strong understanding of agency workflows (creative, production, accounts, strategy, media) ● Experience in executive support and acting as a strategic advisor ● Comfortable navigating challenges proactively due to time-constraints, shifting priorities, and working in a fast-paced environmen

Keyword: Brand Developer

Marketing Strategy