Bilingual Customer Support Agent

$8.00

I'm seeking a bilingual (Spanish and English) support agent to handle client inquiries and escalate issues as needed. Key Responsibilities: - Respond to support requests via WhatsApp, internal chat, and email - Guide users through system modules and navigation - Perform basic debugging and identify user-side vs. platform issues - Escalate unresolved cases through structured tickets - Maintain clear communication and follow support protocols - Provide continuous case follow-up Key Skills: - Experience with CRM, ERP, or SaaS platforms (preferably Salesforce, SAP, or Zendesk) - Clear language expression - Patience and empathy - Problem-solving ability

Keyword: Customer Support

Delivery Time: 6 days left days

Price: $8.0

CRM Customer Support ERP Python

I want to apply

Gmail Will Not Send Emails

I am not able to send emails with my Gmail, I can only receive them. I need to be able to send and reply to emails without any problems or delays.

View Job

Virtual Receptionist for Small Law Firm

About Us: We are a boutique real estate law firm specializing in residential closings. Our team is dedicated to providing clients with responsive, professional service from contract to closing. We are seeking a dependable and articulate Virtual Receptionist to serve as ...

View Job

(Florida) Virtual Assistant Virtual Mystery Shopper Needed

Hello, We are looking for a reliable and detail-oriented person to be a virtual mystery shopper to help us evaluate our client’s online presence and customer service. This is a short-term project that involves several short tasks, and we are offering a payment of $10 fo...

View Job