Job Description: Are you a detail-oriented professional with exceptional communication skills? We are seeking 10 reliable and experienced Mystery Shop Callers to join our dynamic team. In this role, you will play a crucial part in assessing and enhancing the quality of our customer service through strategic cold calling and comprehensive feedback. Key Responsibilities: Conduct Cold Calls: Make 1-3 scheduled cold calls daily to designated companies to evaluate their customer service interactions. Maintain Records: Keep accurate records of all calls and feedback for analysis and reporting purposes. Qualifications: Excellent Communication Skills: Ability to articulate thoughts clearly and engage effectively over the phone. Attention to Detail: Keen eye for detail to accurately assess and report on customer service quality. Instruction Following: Capability to understand and implement specific guidelines and instructions meticulously. Intermediate Expertise: Demonstrated experience in a similar role or relevant field. Location Requirement: Must be based in the United States to apply for this position. How to Apply: If you are passionate about customer service and possess the skills we’re looking for, we’d love to hear from you! Please submit your application with a recording of your voice, you can read anything on the internet for at least 30 seconds in order to move forward. Join us in our mission to ensure exceptional customer experiences! Note: Only candidates located in the United States will be considered for this position.
Keyword: Voice Recording
Call Center Management English Customer Service Customer Support Phone Support Customer Satisfaction Phone Communication Data Entry Cold Calling
Legal transcription of voice recording to text. It contains 95% speech in english language and 5% speech in cantonese. As such, you need to understand both languages. If you are not proficient in cantonese, you are required to highlight the timing of the said cantonese ...
View JobYou'll need to film a short (1 hour) interview on Friday (11th of June), film a house and several shots with a hero near the house. The interviewer will join via Zoom. We expect you to have all necessary equipment (camera, tripod, voice recorder) Before shooting, w...
View JobWe are looking for candidates who can help us in our project which is basically a Speech Data Collection. -Manage Data Collection processes including Recording small words, collect the speech samples by recording them and complete the task as per given guidelines. Prima...
View Job