Community Lead

---

---

About Blaze Blaze is building the most complete marketing tool for teams of one to produce on-brand content in half the time and grow their businesses faster on the internet. We're not just building a software product at Blaze—we're building a mission-critical platform that evens the playing field for entrepreneurs worldwide so they can compete on the internet, win against the big guys, and control their own destinies. Blaze customers can plan months worth of ideas, create high-quality 'drafts for every piece of content, and automatically schedule them to post in 60 seconds flat. Blaze has served tens of thousands of small business owners. Now, we're growing our team on our way to a million customers plus. That’s where you come in: we’re looking for a highly personable, high bandwidth Community Lead to be the face of Blaze across our key touchpoints, and help turn our customers into a key source of community-led growth. About the role Sitting on our marketing team, you’ll work with our Customer Growth Lead to execute our community-facing programs that engage our users and facilitate growth through them. You’ll handle strategic projects that involve working with and assisting our customers with their real business problems, plan first-in-market growth experiments, and most importantly, ensure our best customers love Blaze and help us expand further and faster. Specifically, you will: Moderate conversations and engagement in our online customer community Create and manage community content distribution Host webinars for prospective users and current customers Plan upcoming community events Identify and manage customers who love Blaze and want to partner with us Contribute to product strategy by sharing customer feedback & feature requests Be the voice that champions our customers in our company About you 2-4 years in a customer-facing community, ops, sales, service, or support role Started or managed a highly-engaged online community Planning and running large online and in-person events Skills that make you stand out: Extraordinary emotional and social intelligence: you can make anyone do anything 10/10 extroversion: you love people and enjoy spending your day talking to them Excellent written communication: people say you’re the best writer they know Incredible attention to detail: you never miss a single thing even in complex plans High bandwidth: you can calmly spin 10 plates at the same with a smile

Keyword: Customer Support

Price: $40.0

Community Engagement Community Management Facebook