I manage vacation rental apartments in Barcelona and Italy and I'm in need of a reliable bilingual (Spanish and English) customer support specialist to assist my guests remotely. Weekend shifts are a must. Proficiency in Italian would be a plus, but not a requirement. Key Responsibilities: - Answering customer message and inqueries - work 4/5 days a week, including week-ends (10h00 - 18:00) - provide excellent custumer service ensuring quick and professional responses. - escalade issues as per our protocols. Ideal skills and experience: - Fluent in Spanish and English essential for communication with guests - Experience in the vacation rental industry / PMS / Airbnb - Customer service experience - Proficient in handling bookings and reservations - Excellent communication an problem ...
Keyword: Customer Support
Delivery Time: 2 days left days
Price: $16.0
Combinatorial Problem Solving Customer Service Customer Support Property Management
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