Search Results for: Incident Management
Found 39 result(s).
Onsite IT System Administrator for Help Desk Support
Overview We are seeking a highly motivated and experienced IT System Administrator who is located near Charlotte, North Carolina to join our team and provide dedicated onsite support to one of our key clients. The ideal candidate has a strong background in Managed IT Services, thrives in dynamic environments, and is passionate about delivering excellent customer service while resolving day-to-day ...
Job Type: Hourly: $30.00 - $50.00
Incident Management Technical Support Troubleshooting FortiGate Firewall
Onsite IT System Administrator for Help Desk Support - Long Island, NY area
Overview We are seeking a highly motivated and experienced IT System Administrator who is located in the Long Island area of New York to join our team and provide dedicated onsite support to one of our key clients. The ideal candidate has a strong background in Managed IT Services, thrives in dynamic environments, and is passionate about delivering excellent customer service while resolving day-to...
Job Type: Hourly: $30.00 - $50.00
Incident Management Technical Support Troubleshooting FortiGate Firewall
Technical Specialist Help Desk
Provide first-level technical support to users, troubleshoot hardware and software issues, maintain records, and collaborate with the problem resolution team to enhance customer service and improve processes.
Job Type: Hourly: $50.00 - $95.00
Incident Management Microsoft Active Directory Ticketing System Technical Support System Configuration Email Support Product Knowledge Troubleshooting Customer Support Windows Server
Desktop Support Level 1
Provide technical assistance by creating and managing support tickets, configuring and deploying machines, and troubleshooting issues to ensure optimal workstation performance and maintain IT equipment inventory effectively.
Job Type: Hourly: $50.00 - $95.00
Microsoft Active Directory Incident Management System Configuration Technical Support Communication Etiquette Troubleshooting Desktop Support Windows Server Customer Support
Gmail Account Troubleshooting Support
EMERGENCY I NEED HELP ASAP. I am seeking a skilled freelancer to assist with issues related to my Gmail account. Currently, I am unable to send or receive emails, and I need someone who can diagnose the problem and provide effective solutions. The ideal candidate will have experience in email troubleshooting and familiarity with Gmail's settings and features. Please apply if you are confident in y...
Job Type: Hourly: $10.00 - $25.00
Email Support Technical Support Incident Management Troubleshooting System Configuration
IT Support Engineer (2-Week On-Site Contract)
Disclaimer: This engagement requires on-site work. All contracts, communications, and payments will be managed through the Upwork platform in accordance with Upwork’s Terms of Service. By submitting a proposal, you acknowledge and agree to these conditions. Job Title: Senior IT Support Engineer (2-Week On-Site Contract) Location: Queens, NY Job Type: Contract (2 Weeks, On-Site) Dates: April 28th -...
Job Type: Hourly: $18.00 - $35.00
IT Support Incident Management Microsoft Windows Hardware Troubleshooting Ticketing System Incident Response Plan
Slack Enterprise Setup for Help Desk and Support Workflows
We are seeking an experienced professional to set up Slack Enterprise for our organization. The ideal candidate will configure multiple virtual instances and establish effective ticketing workflows tailored for help desk and support operations. Your expertise will ensure seamless communication and support processes. If you have a strong background in Slack implementations and are familiar with cre...
Job Type: Hourly: $6.00 - $75.00
Administrative Support English Ticketing System Incident Management Slack Google Workspace
Microsoft 365 Ongoing Expert Support Needed
We are a small consulting business which uses Microsoft and Office 365 for most of our work. We need an expert in this area to be our ongoing IT support person for set up, support, and troubleshooting. This is a long-term engagement where we can schedule support calls as needed. Out primary help areas include Outlook, OneDrive, SharePoint, and all Office products.
Job Type: Hourly: $25.00 - $70.00
Desktop & Laptop Support Technical Support English Microsoft Windows Incident Management Business with 1-9 Employees Office 365 System Configuration Product Knowledge Troubleshooting
Brief Conversation about Windows and General IT Support
Hello! I would like to have a quick chat with you about your technical skill and availability. I'm interested to know more about your experience, and curious if our personalities jive. We have a need for a technical person to help us with our clients. The job is flexible, as long as there's attention to detail in tasks. We have a pretty fun team and we all collaborate with each other regularly. Lo...
Job Type: Hourly: $25.00 - $73.00
IT Support Technical Support Network Administration System Administration Microsoft Windows macOS Virtualization Incident Management Customer Service
IT Admin Needed for Laptop Password Reset & Ongoing Tech Support (Remote, Quick Turnaround)
We’re a small, fully remote business. We provide laptops to our employees, but when employees leave, some laptops remain inaccessible due to forgotten or unknown passwords. We need an IT Admin who can quickly help us reset passwords and get these laptops operational again. Beyond this, we also require occasional help with typical IT admin tasks, like software troubleshooting, hardware issues, and ...
Job Type: Hourly
Technical Support System Configuration Incident Management Troubleshooting