Search Results for: Workforce Management
Found 3 result(s).
Contact Center Workforce Management Specialist
Job Summary: The Workforce Management (WFM) Manager is responsible for overseeing the day-to-day workforce planning operations of the contact center. This role ensures that staffing levels are aligned with forecasted demand to optimize service levels, employee productivity, and overall customer experience. The WFM Manager will lead a team of analysts and coordinators to deliver accurate forecastin...
Job Type: Hourly: $45.00 - $85.00
Customer Support Scheduling Forecasting Internal Reporting Workforce Management
SEO Content Writer for a Workforce Management Software Company
We're seeking a talented SEO content writer who excels at transforming complex workforce management and operational efficiency topics into clear, compelling, and high-performing content. In this role, you’ll write strategic blog posts that position this company as a leader in time tracking, employee scheduling, and labor compliance solutions for modern organizations. What You’ll Do: Research and w...
Job Type: Hourly