Social Media Onboarding Specialist


$25.00
Hourly: $25.00 - $35.00

Job Title: Meta Business Access Specialist for Facebook and Instagram Onboarding ### Job Description: We are seeking a detail-oriented and proactive freelancer to support our onboarding process by securing seamless access to clients' Facebook, Instagram, and Meta Business Portfolios. This role is critical for ensuring smooth integration with our systems, avoiding delays, and enabling efficient campaign management. If you are experienced in navigating Meta Business Suite, troubleshooting account access issues, and providing exceptional client support, we want to hear from you! **Responsibilities:** - Serve as the primary point of contact for requesting and troubleshooting account access during the onboarding process. - Submit partner access requests for Facebook Pages and Meta Business Portfolios. - Communicate with clients via email to provide clear instructions for granting access. - Request and verify Instagram credentials to ensure proper login setup. - Assist clients in creating business profiles if needed. - Troubleshoot common access issues, including: - Recovering access to business pages managed by former employees or inaccessible email accounts. - Identifying ownership of business managers when clients are uncertain. - Resolving issues related to suspended personal accounts that impact business access. - Guiding clients in creating new Meta Business Managers or recovering lost login credentials. **Requirements:** - Proven experience with Meta Business Suite, Facebook Page management, and Instagram account setup. - Strong problem-solving skills and ability to navigate complex account recovery scenarios. - Excellent communication skills to guide clients through technical processes in a clear and supportive manner. - Familiarity with troubleshooting personal account suspensions and other Meta-related restrictions. - Flexibility to work approximately 5–10 hours per week, with potential to scale up based on client needs. **Preferred Qualifications:** - Experience working with digital marketing agencies or similar environments. - Knowledge of social media best practices and campaign management tools. **What We Offer:** - A flexible work schedule that adapts to your availability. - The opportunity to collaborate with a dynamic team focused on delivering exceptional client experiences. If you have the expertise to streamline account access processes and resolve client onboarding challenges efficiently, we’d love to work with you! Apply today with details about your relevant experience.

Keyword: Social media

Price: $25.0

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