Search Results for: Helpdesk

Our team is need of a customer support agent who can troubleshoot common/basic issues with WordPress / Elementor websites. Need 5-15 hours a week availability for now may increase based on growth. Perform regular WordPress updates (themes, plugins, core) while ensuring site stability. Monitor and maintain backups for all client sites. Address basic website support requests, such as minor content u...

Job Type: Hourly: $40.00 - $50.00

Elementor WordPress Customer Service Web Development Virtual Assistance Email Communication CSS

Desenvolver sistema de chamados helpdesk, com interface responsiva, onde como principais funções sejam a possibilidade de abertura de chamados recorrentes e dashboard com geolocalização do nosso field. O field deverá dar inicio a sua atividade via celular e o sistema entender a localização dele em tempo real, para exibir relatório em dashboard para o cliente. O sistema deverá contemplar também niv...

JavaScript MySQL PHP AJAX Android API CSS HTML HTML5 iOS

We are looking for a Python developer to create a script that interacts with our help desk system's API to download all tickets year-to-date and convert them into a CSV file. The CSV should match the format we typically export from the system’s web UI and will be used in Power BI, though we do not need assistance with that integration. The script should pull all tickets from the start of the year ...

Job Type: Fixed price

API Integration Data Extraction Automation Python API

We are seeking an experienced HubSpot trainer to guide our team in effectively utilizing HubSpot for CRM and Helpdesk (ticketing). The ideal candidate will provide hands-on training sessions, tailored to our specific needs, ensuring our team members can navigate the platform proficiently. You will demo and develop ticketing processes over video chat and screen sharing. If you have a proven track r...

Job Type: Hourly: $45.00 - $65.00

Lead Generation HubSpot Customer Relationship Management Google Analytics Data Entry

Job Summary: We are seeking a Tier 2 Internal Support Specialist to provide advanced technical support to our internal team members, focusing primarily on troubleshooting and resolving issues within Zoho One applications. This role is essential for maintaining smooth operations across our healthcare consulting projects, ensuring that internal tools and systems function efficiently. Beyond handling...

Job Type: Hourly: $25.00 - $35.00

Technical Support Customer Support Helpdesk Business with 10-99 Employees Ticketing System System Configuration Customer Service

Part-Time IT Support Manager (1 Day/Week) – Contract Role Are you an experienced IT professional looking for a flexible, part-time opportunity? We’re looking for a reliable and knowledgeable IT Support Manager to help oversee and support day-to-day operations for our small but growing IT services business—just one day per week to start. About Us: We’re a Westchester-based IT support provider focus...

Job Type: Hourly: $18.00 - $31.00

Administrative Support Customer Support Business with 1-9 Employees Helpdesk Scheduling Office 365

Buscamos un colaborador con un rol muy importante:  Conseguir para los clientes pronta resolución y la mejor experiencia de servicio de nuestros clientes para resolver consultas, solicitudes y reportes de falla a través de los canales de mesa de ayuda Como Help Desk, será el experto que: - Asista los clientes a conocer más de nuestras soluciones, resolver consultas y entrenarse en el uso del ...

CRM Customer Service Helpdesk Virtual Assistant Chatbot

We are seeking a part-time (likely 1-2 hour per week at most) remote helpdesk support expert to provide IT assistance for our small, mac-based law firm. The ideal candidate will respond quickly to support requests and assist with the smooth operation of our computing systems. Familiarity with legal software, Mac OS, and remote troubleshooting is essential. If you're proactive, tech-savvy, and have...

Job Type: Hourly: $20.00 - $70.00

Technical Support Administrative Support Troubleshooting System Configuration Incident Management

We are seeking a skilled Technical Support Consultant to provide part-time assistance. The consultant will support the organization’s technical infrastructure, including hosting and email management, and ensure smooth operation of cloud-based tools. Key responsibilities include ongoing technical support for a small U.S.-based virtual team, Microsoft Office 365 administration, troubleshooting, and ...

Job Type: Hourly: $25.00 - $75.00

Contractor Tier: Hourly: $25.00 - $75.00

Customer Service Technical Support Administrative Support Communications Email Communication Helpdesk Product Knowledge

Project Overview We're seeking an experienced ERPNext developer to implement a Helpdesk/Support Module on Frappe Cloud as the first phase of our larger ERPNext implementation project. Phase 1: Helpdesk/Support Module Implementation We need a fully functional ticket management system with the following features: Query Categorization Custom ticket types (general inquiry, technical issue, a...

Delivery Time: 2 days left days

ERP Python Software Architecture