Search Results for: Product Knowledge

About Us, EngravenCard.com specializes in custom metal credit, debit, and business cards. We’re a fast-growing brand known for premium designs and top-tier customer support. Role Overview We’re looking for a Customer Service Representative to assist customers via email, chat, and social media. You’ll handle order requests, refunds, and provide design support and tracking customer interactions. Pho...

Job Type: Hourly: $10.00 - $20.00

Customer Support Customer Service Email Support Product Knowledge Online Chat Support

We are seeking a Level One or Level Two IT Field Technician to provide ongoing on-site technical support in Downtown Miami. The ideal candidate will assist with troubleshooting hardware and software issues, perform installations, and ensure client satisfaction. Strong communication skills and a proactive approach to problem-solving are essential. Tech will work with our Service Desk manager based ...

Job Type: Hourly: $51.00 - $95.00

Technical Support Microsoft Windows Network Administration Network Design Fortinet Business with 1-9 Employees Business with 10-99 Employees Product Knowledge Communication Etiquette Customer Service POS Terminal

We are seeking a reliable individual to manage our incoming phone calls. The primary responsibilities include answering calls, providing basic information to callers, and taking messages to forward to me. Our small company typically receives fewer than 30 calls per month. We are in the pet industry, so having some knowledge on what dog and cat breeds that are out there is would be GREATLY preferre...

Job Type: Hourly

Phone Support Phone Communication Customer Service Product Knowledge Animals & Pets Pets Slack Google Communication Etiquette

We are a small consulting business which uses Microsoft and Office 365 for most of our work. We need an expert in this area to be our ongoing IT support person for set up, support, and troubleshooting. This is a long-term engagement where we can schedule support calls as needed. Out primary help areas include Outlook, OneDrive, SharePoint, and all Office products.

Job Type: Hourly: $25.00 - $70.00

Desktop & Laptop Support Technical Support English Microsoft Windows Incident Management Business with 1-9 Employees Office 365 System Configuration Product Knowledge Troubleshooting

We are seeking a customer-focused On-Call Guest Services Representative to join our team. This role is responsible for handling all guest-related inquiries, issues, and bookings AFTER regular office hours. Hours: After-hours 7 days a week including weekends and holidays; Window for potential calls and text monitoring will typically range from 5 pm up until 9 am. Workload expectation: up to 35 call...

Job Type: Hourly

Phone Support Customer Support Phone Communication Microsoft Office Customer Satisfaction Customer Service Communication Etiquette Product Knowledge Scheduling

we are seeking for a call service agent that Handle incoming customer requests via phone and email, ensuring prompt resolution of issues while educating clients on products. Provide quality service and suggest improvements to enhance the customer experience.

Job Type: Hourly: $30.00 - $44.00

Phone Support Customer Support Phone Communication Customer Service Product Knowledge Customer Satisfaction

We are seeking an individual with proven experience in credit repair services. The ideal candidate will possess a deep understanding of credit reporting, dispute resolution, and credit score improvement strategies in particular to obtaining a mortgage loan. You will be responsible for analyzing clients’ credit reports, communicating with credit bureaus, and providing guidance to clients on enhanci...

Job Type: Hourly: $20.00 - $50.00

Data Entry Credit Repair Customer Service Microsoft Excel Product Knowledge

we are seeking for an online chat service agent that Provide operational support and management for the service desk team, enhance service design and performance metrics, and ensure excellent customer service while maintaining up-to-date technology skills and knowledge.

Job Type: Hourly: $30.00 - $44.00

Data Entry Online Chat Support Product Knowledge Customer Service Customer Support Customer Satisfaction Communication Etiquette

Job Title: Customer Success & CRM Operations Coordinator Location: Remote or St. Louis, MO (Hybrid Preferred) Company: Streamline Business Solutions Type: Full-Time (Open to Part-Time/Fractional for the right fit) About Us At Streamline Business Solutions, we simplify payments and point-of-sale systems for businesses looking to grow with less friction. We help our clients modernize their opera...

Job Type: Hourly: $18.00 - $31.00

Email Support Client Management English Business with 1-9 Employees Startup Company Customer Service Product Knowledge HubSpot

Note: To complete your application, please complete the writing assessment found at the bottom of this job description. Glimmer Tours is looking for a remote full-time travel consultant to join our team! As a leading provider of Catholic pilgrimages, we're seeking an enthusiastic and dedicated individual who shares our passion for providing outstanding service and creating unforgettable experience...

Job Type: Hourly

Customer Service Email Support Phone Support Communication Etiquette Product Knowledge